Bank Reset Options

[Imryll]

It seems that the bank bug is alive and well. I was switching characters at about 11:45 this evening. When I logged in on my Breton I received duplicates of Imgakin, the Explorer's Pack, Exclusive Digital Content, and Exclusive Digital Content--Nibenay Mudcrab in the mail. When I checked my bank, it had shrunk from 100 slots to the starter allotment, and the only item in it was my original Imgakin.

Really a fun killer after an evening of farming herbs and runes. (IMG:style_emoticons/28/sad.gif) And just getting my stuff back won't really help unless they can assure me that they've solved the underlying problem. Pretty bummed ...

[SirAndy]

@Imryll

Happened to me too tonight, BUT ...

i immediately logged out and then logged in with an alt char and the bank was back. I took out the important stuff and relogged with my main char and the bank was back for him too!

However, i did not have any extra bank slots so i don't know if i would have been truncated down or not.

Also noteworthy, i now have a duplicate of every explorer pack item ...
(IMG:style_emoticons/28/biggrin.gif)

[Imryll]

I logged back in and my bank had 55 items in it. Many additional items had been added to the inventory of the alt I logged in on, so I seem not to have permanently lost all that many items. I am still missing 40 bank slots, though, and I see posts in the Customer Service forum by folks reporting that this has happened to them two and three times. At least I didn't have any gold in the bank when this happened!

Thanks for encouraging me to log back in, SirAndy. I do feel a bit better, now that I know I've not lost all my crafting supplies. Time to create another mule or two, I guess. (IMG:style_emoticons/28/smile.gif)